Business hours: Monday – Friday, 9:00 AM – 5:00 PM except public holidays.
Orders received on the weekend will be processed on Monday or the next working day.
To place your order:
For orders over THB 1,000 shipping within Thailand is free.
We use Kerry Express for fast, reliable delivery.
· Home Delivery (BKK & greater BKK): 1 – 3 business days
· Home Delivery (Up country): 1 – 3 business days
Thai Post EMS Int’l Parcel-SAL, DHL, UPS, FedEx.
Bed – 30 days from date of purchase
Mattress – 7 days from date of purchase
If Levo, in its sole discretion, finds a product to be defective, Levo’s only responsibility shall be limited to repair or replacement of the defective product.
This warranty is subject to the following limitations;
1. You must provide Proof of Purchase.
2. All products returned to Levo for warranty inspection must receive prior return authorisation which can be obtained by contacting Levo via our website contact.
3. Levo assumes no responsibility for products during shipment from the customer to our warranty department.
4. Products damaged by misuse or anything other than defects in material or workmanship, are excluded from coverage under this warranty. This includes wear and tear caused by pets.
5. Any repaired or replaced products are covered for the remainder of the original warranty only.